Privacy Policy

This privacy policy explains how DriveSwissNow collects, uses, and protects personal information when you use our online platform for purchasing vignettes for Switzerland. We are committed to protecting your privacy in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Swiss data protection law.

Information We Collect

We collect personal information that you voluntarily provide to us when you use our service. This may include:

• Contact details, such as your name, email address, and phone number.
• Vehicle details necessary for the vignette purchase, such as vehicle type, country of registration, and license plate number.
• Payment information processed by secure payment gateways. We do not store full payment card details on our servers.
• Information related to your use of our site, such as pages visited and actions taken, which helps us improve our service.
• Communication you send to us, such as customer support inquiries.

How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your vignette purchase orders, including generating the digital vignette.
• To provide you with mobile notifications and seasonal reminders related to your vignette, as per the service description.
• To manage your account and provide customer support.
• To improve our service, website functionality, and user experience.
• To comply with legal obligations.
• For internal business analysis and operational purposes.

The legal basis for processing your data includes the necessity to perform a contract with you (for processing orders and providing the service), compliance with legal obligations, and our legitimate business interests in improving and managing our service. Where required, we will obtain your consent.

Sharing Your Information

We may share your personal information with third parties only when necessary for the provision of our service:

• With payment service providers to process transactions securely.
• With relevant governmental or official bodies as required for the vignette purchase process or compliance with legal obligations.
• With service providers who assist us in operating our website, conducting our business, or serving our users, provided those parties agree to keep this information confidential and process it only according to our instructions.
• If required by law or in response to valid legal requests.

We do not sell or rent your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure.

Data Retention

We retain your personal information for as long as necessary to provide the services you have requested, comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period will vary depending on the type of data and the purpose for which it was collected.

Your Data Protection Rights

Under GDPR and applicable Swiss law, you have certain rights regarding your personal data, including:

• The right to access your personal data.
• The right to request rectification of inaccurate data.
• The right to request the erasure of your data (in certain circumstances).
• The right to restrict the processing of your data.
• The right to data portability.
• The right to object to the processing of your data.
• The right to withdraw consent where processing is based on consent.
• The right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the contact details provided below.

Cookies and Tracking Technologies

Our site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can manage your cookie preferences through your browser settings.

Links to Other Websites

Our site may contain links to external websites not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The current version will be posted on our site. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, you may contact us in writing at:

DriveSwissNow
Alpenstrasse 15
6004 Lucerne
Switzerland